At DB DISTRO, we pride ourselves on fast, reliable shipping for all wholesale customers

Processing Time

1. Orders are typically processed within 1–2 business days once payment has been confirmed.
2. High-volume orders or pallet/LTL shipments may require additional handling time.
3. Estimated shipping timelines begin only after payment funds have cleared and are accessible.

Shipping Methods

1. DB DISTRO ships primarily via UPS for standard parcel shipments and R+L Carriers for pallet/LTL freight orders.
2. Customers may also arrange for shipping through their own preferred carrier, if coordinated in advance.
3. Optional shipping insurance is available at the customer’s request and expense. DB DISTRO strongly recommends purchasing insurance for high-value or palletized shipments.

Shipping Costs

1. Rates are calculated at checkout or invoiced based on order size, weight, and destination.
2. If using a customer’s own shipping account, DB DISTRO will prepare orders for pickup but assumes no responsibility once the carrier has taken possession.

Delivery Timelines

• Standard UPS transit times typically range 2–7 business days, depending on the destination.
• R+L Freight delivery times may vary depending on location and freight scheduling.
• Delivery estimates are calculated from the time of shipment, which occurs only after payment has cleared and the order has been processed.
• DB DISTRO is not responsible for carrier delays once shipments are in transit.
  

Payment Terms

• DB DISTRO accepts payment via major credit/debit cards, ACH, wire transfer, check, or other approved methods.
• Orders are not released for processing until payment has been successfully received and verified.
• Certain payment methods — such as ACH transfers, wire transfers, or checks — may require additional clearing time before funds are accessible.
• Shipping and delivery timelines are calculated from the point at which funds have cleared.
• Customers are responsible for ensuring accurate payment details to avoid processing delays.
  

Returned Checks / NSF Fees

• Any check returned due to insufficient funds, closed account, or stop payment will incur a $35 service fee in addition to the outstanding balance.
• DB DISTRO reserves the right to require certified funds (cashier’s check, wire transfer, or credit card) for future orders if a payment is returned.